Terms of Service

Last updated: April 15, 2026

These Terms of Service ("Terms") govern your access to and use of MitsyLab and related websites, software, APIs, and services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms.

This service is operated by Remoteline, an Italian company.

Company details: via sandro pertini n29, san martino in rio(RE), Italy.
VAT number: 03007100351
Contact email: info@remoteline.it

1. Eligibility and account

  • You must be legally able to enter into a binding agreement under applicable law.
  • You are responsible for keeping account credentials secure and for all activities under your account.
  • You must provide accurate information and promptly update it when necessary.

2. Service use

  • You may use the Service only in compliance with applicable laws and these Terms.
  • You may not misuse the Service, attempt unauthorized access, interfere with system integrity, or bypass usage limits and security controls.
  • You may not use the Service to generate or distribute unlawful, harmful, abusive, infringing, or deceptive content.

3. Subscriptions and payments

Certain features may require a paid subscription. Pricing, billing cycles, and plan features are presented during checkout and may change over time. Unless stated otherwise, fees are non-refundable to the extent permitted by applicable law.

4. Intellectual property

The Service, including software, design, trademarks, and related materials, is owned by Remoteline or its licensors and is protected by applicable intellectual property laws. These Terms do not transfer ownership rights to you.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business or personal use.

5. User content and outputs

You retain rights in content you submit to the Service, to the extent permitted by law. You grant us a limited license to host, process, and use your content as needed to provide and improve the Service, enforce safety measures, and comply with law.

You are responsible for reviewing generated outputs before publication and ensuring they comply with legal, regulatory, platform, and third-party rights requirements.

6. Third-party services

The Service may rely on or integrate with third-party providers. We are not responsible for third-party products, websites, or services, which are governed by their own terms and policies.

7. Suspension and termination

We may suspend or terminate access if we reasonably believe there is a breach of these Terms, security risk, fraud, abuse, legal requirement, or non-payment. You may stop using the Service at any time.

8. Disclaimers

The Service is provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law. We do not guarantee uninterrupted, error-free, or perfectly accurate operation, and generated content may require human review.

9. Limitation of liability

To the fullest extent permitted by law, Remoteline and its affiliates are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business opportunities. Aggregate liability arising from the Service is limited to the amounts paid by you in the 12 months preceding the event giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Remoteline from claims, damages, liabilities, and expenses arising out of your use of the Service, your content, or your breach of these Terms, to the extent permitted by law.

11. International use

The Service is offered internationally. You are responsible for ensuring your use complies with local laws in your jurisdiction, including marketing, advertising, consumer, data protection, and intellectual property requirements.

12. Changes to terms

We may update these Terms from time to time. Updated Terms become effective when posted, unless a different date is stated. Continued use of the Service after updates means you accept the revised Terms.

13. Governing law

These Terms are intended as a global baseline and should be interpreted in accordance with mandatory laws applicable to the user's location and consumer protections. A more specific governing law and jurisdiction clause may be introduced in future updates to these Terms.

14. Contact

For legal questions regarding these Terms, contact:
Remoteline
via sandro pertini n29, san martino in rio(RE), Italy
VAT number: 03007100351
Email: info@remoteline.it